Two things:
1. Worth noting that Jim Phillips would respond to emails personally, and within a few hours. It was weird - I would send an email right before I went to bed and get a reply from that man at, like, 5:30 a.m. Super nice guy, but admittedly I never emailed him about things like this.
2. I started a separate thread about this, but if I were Fitz or Gragg I would bring in an analyst/consultant - Dan Mullen specifically comes to mind (generally successful coach who Fitz knows/trusts) - to take a look at things and just offer honest, non-binding suggestions.